Question 1

How much does printing cost?

Accepted Answer

B&W printing starts at ₹0.35/page and color printing at ₹1.00/page. Binding is extra — spiral from ₹30, soft cover from ₹60, hardcover from ₹100. Use our printing cost calculator for an exact estimate.

Question 2

Is there a minimum order?

Accepted Answer

No minimum order. You can print as few as 1 page. However, ordering 200+ pages qualifies for free delivery.

Question 3

How do I place an order?

Accepted Answer

Visit Printster.in, upload your PDF, select your printing options (color/B&W, paper GSM, binding), and checkout. Your order is dispatched within 24 hours.

Question 4

Can I print from my phone?

Accepted Answer

Yes. Printster.in works on all devices. Upload your PDF from your phone, choose options, and place your order.

Question 5

Do you offer bulk discounts?

Accepted Answer

Yes, volume pricing is applied automatically at checkout. The more pages you print, the lower the per-page cost.

Question 6

Are there any hidden fees?

Accepted Answer

No hidden fees. The price you see at checkout is what you pay. Delivery charges are shown upfront before payment.

Question 7

What paper sizes do you support?

Accepted Answer

We print on A4 (standard), A3, and Letter size paper. A4 is the default for most documents.

Question 8

What paper GSM options are available?

Accepted Answer

We offer 75 GSM (standard), 100 GSM (premium), and 120 GSM (thick) paper. Higher GSM means thicker, more durable pages.

Question 9

What binding options do you offer?

Accepted Answer

We offer spiral binding, soft cover binding, hardcover binding, saddle stitch, and perfect binding. Each is suited to different document types.

Question 10

Can you print double-sided?

Accepted Answer

Yes, both single-sided and double-sided (duplex) printing are available. Double-sided printing saves paper and cost.

Question 11

What file formats do you accept?

Accepted Answer

We accept PDF files. If your document is in Word, PowerPoint, or another format, convert it to PDF before uploading.

Question 12

Is the print quality good enough for thesis submission?

Accepted Answer

Yes. We use commercial-grade printers with 1200 DPI resolution. Our printing meets university submission standards across India.

Question 13

How long does delivery take?

Accepted Answer

Delivery takes 2-7 business days depending on your location. Metro cities typically receive orders in 2-3 days.

Question 14

Do you offer same-day dispatch?

Accepted Answer

Yes, orders placed before 12 PM are dispatched the same day. Delivery time depends on your courier zone.

Question 15

Where do you deliver?

Accepted Answer

We deliver to 19,000+ pincodes across India — covering every state and union territory.

Question 16

How much is delivery?

Accepted Answer

Delivery charges depend on your location and order weight. Orders above 200 pages often qualify for free delivery.

Question 17

Can I track my order?

Accepted Answer

Yes, you receive a tracking number via SMS/email after dispatch. Track your order in real-time through the courier partner's website.

Question 18

What if the print quality is bad?

Accepted Answer

We offer a 7-day replacement guarantee. If you're not satisfied with the quality, we'll reprint and reship for free.

Question 19

Can I cancel my order?

Accepted Answer

Orders can be cancelled before dispatch. Once dispatched, cancellation is not possible, but our replacement guarantee covers quality issues.

Question 20

How do I contact support?

Accepted Answer

Reach us on WhatsApp for the fastest response. You can also email us — we typically respond within 4 hours during business hours.

Question 21

Do you offer refunds?

Accepted Answer

We prefer to reprint rather than refund, to ensure you get what you need. Refunds are processed on a case-by-case basis for unresolvable issues.

Frequently Asked Questions

Ordering & Pricing

Printing & Quality

Delivery & Shipping

Returns & Support

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